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End User

Servicing Spectra™ Printheads

There are a variety of methods of integrating and servicing Spectra printheads. Therefore, Dimatix only supplies and supports its products to its authorized manufacturers, not to end users of printers.

Contact your printer manufacturer or its designated sales/service agent for service information, service, and replacement parts.

Dimatix Ink Recommendations

Use only the inks provided or recommended by the manufacturer of your printer.

Specifically, we recommend against the use of 3rd-party inks. This is because neither Dimatix nor your printer’s manufacturer has any control over the formulation or quality of 3rd-party inks. Use of these inks will not produce the printing results that the printer manufacturer intended. Even worse, they may damage your printheads, and their use will probably void the printer manufacturer’s warranty.

Dimatix Ink Partners

Dimatix has established strong collaboration with a number of the world's leading ink manufacturers. These companies provide a broad range of ink products suitable for use in Spectra printheads and they have a proven track record in developing, formulating and manufacturing high performance ink jet inks for a broad range of applications.

For more information about ink partners click here.

Dimatix Certified Ink

Dimatix Certified Inks are rigorously tested for compatibility with the materials used in Spectra printheads. Ask your printer manufacturer for Spectra Certified inks.

Ink Reference Chart

Your assurance

Each Spectra printhead is rigorously tested and serialized prior to leaving our semiconductor grade clean rooms and facilities. They arrive in special anti-static, sealed, see-through bags that are free from external contamination.

Systems Integration

Dimatix Technology Integration (DTI) group was established in 2002 to provide custom systems and solutions for companies that need more than just great technology. DTI develops, builds, and supports complete ink jet printing, imaging, and decorating systems, based on our proprietary printhead technology. Our clients are companies that require fully integrated and reliable industrial systems, designed and built to their specific requirements.

For more information about DTI, visit here.