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There are a variety of methods of integrating and servicing Dimatix printheads.
Contact your printer manufacturer or its designated sales/service agent for service information, service, and replacement parts.
Please note: Dimatix only supplies and supports its products to its authorized manufacturers.
Use only the inks provided or recommended by the manufacturer of your printer.
Specifically, we recommend against the use of 3rd-party inks. This is because neither Dimatix nor your printer’s manufacturer has any control over the formulation or quality of 3rd-party inks. Use of these inks will not produce the printing results that the printer manufacturer intended. Even worse, they may damage your printheads, and their use will probably void the printer manufacturer’s warranty.
Dimatix has established strong collaboration with a number of the world's leading ink manufacturers. These companies provide a broad range of ink products suitable for use in Dimatix printheads and they have a proven track record in developing, formulating and manufacturing high performance ink jet inks for a broad range of applications.
For more information about ink partners click here.
Dimatix Approved Inks are rigorously tested for compatibility with the materials used in Dimatix printheads. Ask your printer manufacturer for Dimatix Approved inks.
Each Dimatix printhead is rigorously tested and serialized prior to leaving our semiconductor grade clean rooms and facilities. They arrive in special anti-static, sealed, see-through bags that are free from external contamination.
Dimatix Print Systems (DPS) was established to provide integrated solutions for companies that need more than just great technology and components. DPS develops, builds, and supports complete inkjet printing systems, based on our proprietary printhead technology. Our clients are companies that need fully integrated single-pass inkjet systems, designed and built to industrial requirements.
For more information about DPS, visit here.
